Pipedrive vs Close: Full Comparison (2026)
Quick Answer
Pipedrive is the visual pipeline CRM. drag-and-drop deals, activity tracking, and a massive integration marketplace. Close is the communication CRM. built-in calling, SMS, and email sequences. Pipedrive for pipeline management, Close for inside sales teams that live on the phone.
Pipedrive vs Close at a Glance
| Dimension | Pipedrive | Close | Winner |
|---|---|---|---|
| Ease Of Use | 8.5/10 | 8.5/10 | Tie |
| Features | 7.5/10 | 8.5/10 | Close |
| Overall | 8.0/10 | 8.5/10 | Close |
| Pricing | 9.0/10 | 7.0/10 | Pipedrive |
| Support | 8.0/10 | 9.0/10 | Close |
Pricing Comparison
| Plan | Pipedrive | Close |
|---|---|---|
| Essential / Startup | $14/monthly per user | $59/monthly per user |
| Advanced / Professional | $39/monthly per user | $109/monthly per user |
| Professional / Enterprise | $49/monthly per user | $149/monthly per user |
| Power | $64/monthly per user | |
| Enterprise | $99/monthly per user |
Feature Comparison
| Feature | Pipedrive | Close |
|---|---|---|
| Analytics/reporting | Yes | Yes |
| Pipeline management | Yes | Yes |
| Team management | Yes | Yes |
| Auto follow-ups | Yes | Yes |
| Reply detection | No | Yes |
| API access | Yes | Yes |
| CRM integration | Yes | Yes |
| Zapier integration | Yes | Yes |
| A/B testing | No | No |
| AI personalization | Yes | Yes |
| Custom tracking domain | No | No |
| Deliverability tools | No | No |
| Email sequences | Yes | Yes |
| Email warmup | No | No |
| LinkedIn integration | No | No |
| Multichannel outreach | No | Yes |
| Chrome extension | No | No |
| Contact database | No | No |
| Email finder | No | No |
| Email verification | No | No |
Ease Of Use: Pipedrive vs Close
Both are well-designed and opinionated about their workflows. Pipedrive's visual pipeline is intuitive. Close's communication-first approach is equally clean.
Features: Pipedrive vs Close
Close has built-in calling (Power Dialer, Predictive Dialer), SMS, and email sequences. Pipedrive needs add-ons or integrations for communication features.
Overall: Pipedrive vs Close
Close edges ahead for inside sales teams. Pipedrive wins on price and versatility for teams that don't need built-in calling.
Pricing: Pipedrive vs Close
Pipedrive starts at $14/user/mo. one of the cheapest real CRMs. Close starts at $59/user/mo but includes calling and SMS that Pipedrive charges extra for.
Support: Pipedrive vs Close
Close's support is excellent. fast, helpful, and available to all tiers. Pipedrive's support quality varies by plan.
Our Recommendation
Pipedrive for teams that want a visual, affordable CRM with deep integrations. Close for inside sales teams that want calling, SMS, and email sequences built directly into their CRM. no integrations needed.
Frequently Asked Questions
Is Pipedrive good for cold calling?
Not natively. Pipedrive needs an integration (like Aircall or JustCall) for calling. Close has a built-in Power Dialer and Predictive Dialer — better for phone-heavy teams.
Is Pipedrive good for cold calling?
Not natively. Pipedrive needs an integration (like Aircall or JustCall) for calling. Close has a built-in Power Dialer and Predictive Dialer. better for phone-heavy teams.